Forever Green Inc. Privacy Policy

Effective Date: August 26, 2025

This Privacy Policy describes how Forever Green Inc. (“we,” “our,” or “us”), a South Carolina corporation, collects, uses, and discloses your personal information in connection with our commercial landscape and property maintenance services and our website located at https://forevergreenofcharleston.com/.

We are committed to protecting the privacy of our clients and website visitors. By using our website or engaging our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to provide our services, improve our operations, and communicate effectively with our clients. The types of information we collect depend on how you interact with us.

Information you provide to us directly:

• Contact Information: When you request a quote, schedule a service, or contact us, we may collect your name, business name, professional title, email address, phone number, and physical business address.
• Commercial Property Information: To provide accurate quotes and services, we collect information about your commercial property, which may include its size, location, specific landscape needs, and any existing property features.
• Communication Content: We may collect and store the content of your communications with us, including emails, phone call recordings (with your consent, where required by law), and messages submitted through our website.
• Payment Information: For billing purposes, we collect payment information, such as billing address, credit card details, or other financial information. This data is processed securely by our third-party payment processors, and we do not store sensitive credit card information on our servers.

Information collected automatically:

• Website Usage Data: When you visit our website, our servers automatically record information, including your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and the referring website. We also use cookies to enhance your browsing experience.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website. Cookies are small data files stored on your device that help us understand user behavior and preferences. You can configure your browser to reject cookies, but this may affect the functionality of our website.

2. How We Use Your Information

We use the information we collect for several business purposes, including:

• Providing and Improving Services: To deliver the commercial landscape and property maintenance services you have requested, including scheduling appointments, providing quotes, and fulfilling our contractual obligations. We also use this information to improve our service offerings.
• Communication: To communicate with you about your account, services, quotes, and marketing offers that we believe may be of interest to you. This includes sending invoices, service reminders, and promotional emails. You may opt out of marketing communications at any time.
• Billing and Payments: To process payments, manage billing, and collect fees for services rendered.
• Website Functionality: To analyze website traffic, understand user preferences, and optimize our website’s performance and design.
• Security and Fraud Prevention: To protect our website and services from unauthorized access, fraud, and other unlawful activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, such as responding to subpoenas or court orders.

3. Disclosure of Your Information

We do not sell your personal information to third parties. We may, however, share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as website hosting, data analysis, payment processing, and marketing assistance. These providers have access to your information only as needed to perform their functions and are contractually obligated to maintain its confidentiality.
• Legal Obligations: We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Forever Green Inc., prevent fraud, or protect the safety of our clients or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction.
• With Your Consent: We may share your information with other third parties with your explicit consent.

4. Data Security and Retention

4.1 Data Security: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and procedural safeguards. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4.2 Data Retention: We retain your personal information for as long as necessary to provide our services, maintain business records for audit purposes, comply with legal obligations, and resolve disputes. The exact period of retention varies depending on the type of information and our relationship with you.

5. Your Choices and Rights

You have certain rights regarding your personal information, subject to local laws. These rights may include:

• Access and Correction: The right to request access to the personal information we hold about you and to request that we correct any inaccuracies.
• Opt-Out of Marketing: The right to opt out of receiving marketing communications from us. You can do so by following the unsubscribe instructions in our emails or by contacting us directly.
• Data Deletion: The right to request the deletion of your personal information, subject to certain legal exceptions.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

6. Children’s Privacy

Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website with a new effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Forever Green Inc.

• Address: 234 Seven Farms Drive, Ste 111-B Daniel Island, SC 29495
• Phone: (843) 884-5221
• Email: coordinator@fgigm.com